FAQ's

Have a question?

Refer below for responses to frequently asked questions from our customers.

What is a Limited Edition print?

Limited Edition indicates that a fixed number of prints will be created for each photograph. Once the entire edition is sold, there will be no further reproductions of that particular image.

Do you ship internationally?

We only ship within the USA and Canada at this time.

What type of Fine Art paper do you print on?

Our Fine Art paper prints are printed on 310g, Bright White, museum-grade, velvet fine art paper made from 100% cotton fiber and is archival and acid-free. The prints come with a 1" white border around the edges to accommodate framing and matting.

Do any of the prints come framed?

No, the prints do not come framed. The acrylic and canvas prints are shipped in a box with protected padding and bubble wrap. The acrylic prints come with a float mount giving the appearance that the artwork is floating off of the wall. The fine art paper prints are shipped in a rolled carton to protect them during shipping. It is advisable to have skilled professionals handle the mounting of all prints. Be sure to use a well-established framing shop for the framing of your artwork.

How do I care for my Acrylic print?

You take care of your acrylic print as you would any other piece of fine art. Avoid scratching or banging the corners of your acrylic print. Though durable, it is possible to chip the edges if banged on a hard surface. You can use a standard glass cleaner, or just soap and water and a 100% cotton cloth to clean your acrylic print.

What are the details of the canvas prints?

Our canvas prints are printed on a 400gsm semi-gloss white poly-cotton blend, specifically designed for the high-end fine art market. Our canvas is 1.5 "thick and high-quality gallery wrapped, with a mirrored edge visible on the sides. Every canvas print comes ready to hang out of the box.

Can I use the images found on your website?

All images on this website are the copyright of André Musgrove Underwater Photography and are his exclusive property. Unauthorized reproduction, copying, printing, or scanning images is strictly prohibited. Written consent from André Musgrove Underwater Photography is required to use the images beyond private online viewing, including copying, publication, storage, manipulation, or transmission in any form or by any means. Unauthorized use is expressly prohibited.

For any other questions or inquiries please contact art@andremusgrove.com for assistance.